Suppliers Guide

Supplier's Guide: Navigating South East Security's Partnership and Privacy Policies

Introduction

This guide provides information to suppliers and contractors that are providing goods and services to Accent Security Limited T/A South East Security. It details the steps they need to take to ensure they are paid for these goods and services promptly.

 

Official Orders

It is South East Security’s policy that all procurement of goods and services must be confirmed with an official order. There are only a few authorised exemptions to this policy.

Orders are issued electronically and therefore suppliers are required to provide a valid email address before orders can be raised.

The official order number must be quoted on all supplier invoices. Failure to do this will delay the processing of the invoice and subsequently the payment.

In addition, if there is no order number quoted on the invoice, we reserve the right to dispute the invoice and withhold payment.

 

Receipt of Invoices

Suppliers are encouraged to send invoices electronically in PDF format as attachments to: accounts@southeastsecurity.co.uk

Suppliers are discouraged from posting invoices, but in a situation where this is the only option they should be sent to:

South East Security 6 Station Approach Hitchin Herts SG4 9UW

 


Authorisation of invoices

Invoices should be marked with a unique invoice number and include company number and/or VAT registration number as required.

The invoice should clearly set out the nature of the goods or service provided and include the official order number. Where applicable the site address should also be included. South East Security reserve the right to return invoices that do not display a current valid official order number.

The invoice should be dated (tax point) and include the date the services or goods were delivered. The value should be broken down to show the net and VAT values, when VAT is charged on the invoice.

Payment terms

It is expected that invoices should complete our authorisation process within 14 days and our default payment terms are 30 days, or 60 days where agreed. Shorter periods are possible where provided by contract terms or mutual agreement.

 

Disputed Invoices

If an invoice is disputed, it is the responsibility of a member of the South East Security finance team to contact the supplier and agree a resolution.

Disputed invoices are flagged in the creditor ledger and will not be paid until the dispute is resolved.

 

Payment of Invoices

South East Security’s policy is to make all payments to suppliers by BACS transfer. Cheque payments will only be made in exceptional circumstances and cash payments will never be made.

Contact details

Queries concerning an order, the goods of services supplied or any other dispute should be addressed to the South East Security team member who raised the order. Their contact details will be stated on their official order form.

Queries concerning the payment of an invoice should be directed to the South East Security finance team.

Telephone: 01642 422500

Email: accounts@southeastsecurity.co.uk

South East Security: 40+ Years of Unmatched Expertise and Support

With over four decades of experience in the security industry, South East Security offers the highest level of protection, backed by a wealth of tried and tested expertise. Our commitment to your safety is unwavering, providing round-the-clock, 365-day support, and continuously adopting advanced security innovations. We are your trusted partner in safeguarding what matters most, holding UKAS Product and Management Systems certifications to ensure the highest industry standards.

1. Over 40 Years of Expertise

Our journey in the security industry spans over four decades. With this extensive experience, we have honed our skills and knowledge to offer you the highest level of protection. When you choose South East Security, you're benefiting from a wealth of experience that has been tried and tested through the years.

2. Round-the-Clock, 365-Day Support

Emergencies and security concerns don't adhere to a schedule, and neither do we. Our commitment to your safety knows no bounds. We provide unwavering support, 24 hours a day, 7 days a week, 365 days a year. Your safety is our top priority, no matter the hour or day.

3. Round-the-Clock, 365-Day Support

Emergencies and security concerns don't follow a schedule, and neither do we. Our commitment to your safety knows no bounds. We provide support, 24 hours a day, 7 days a week, 365 days a year. Your safety is our top priority, no matter the hour or day.

4. Adopting Advanced Security Innovations

In a rapidly evolving world, security demands innovative solutions. At South East Security, we stay ahead of the curve by consistently integrating the latest and most advanced security products available on the market. Rest assured that your security system is fortified with the best technology to offer.

5. UKAS Product and Management Systems Certified

Our commitment to quality and reliability is further underscored by our UKAS Product and Management Systems certifications. These certifications reflect our dedication to providing you with products and services that meet the highest industry standards, giving you unmatched peace of mind.

6. Your Trusted Security System Supplier

At South East Security, we take pride in being more than just a security service provider, we are your trusted partner in securing what matters most to you. Our commitment to safeguarding individuals and companies is unwavering, and we are ready to tailor our services to your unique needs.